These General Conditions of Sale ("GCS") are applicable to all commercial relationships, sales, supply and provision of goods or services by BELLEZÓN, S.L., hereinafter ("BELLEZÓN"), which will be contracted through the issuance by BELLEZÓN of an offer at the CLIENT's request and the subsequent sending by the Client of an order accepting it or of a copy of the offer signed as a sign of acceptance, which in turn must be accepted by BELLEZÓN. Any statement or any other act of the CLIENT that indicates assent to the offer constitutes acceptance.

By visiting the WEB page accessible through the domain name (hereinafter, the “WEB”), and/or purchasing any product or service from BELLEZÓN, you express your agreement to submit to the following GCS. The GCS apply to all users of the WEB without limitations of any kind.

Any new feature or tool added to the WEB will also be subject to the same GVC. BELLEZÓN reserves the right to update, change or replace any part of these GCS by publishing the updates on the WEB. It is your responsibility to periodically check the GCS for changes. Continuing to visit or use the WEB implies your acceptance of said changes. Any deviation in the CLIENT's standard clauses is void unless written confirmation by BELLEZÓN. Last review: January 2024.


1. Contractual documentation

The relationship between BELLEZÓN and you, the “CLIENT”, is governed by the purchase of products, the offer by BELLEZÓN, the order or acceptance of the CLIENT accepted by BELLEZÓN and these GCS, all of which constitute the “CONTRACT”. In the event of a contradiction, the clauses of these GSC will prevail, except for the particular conditions included in each offer or order acceptance.


2. Offer and order

BELLEZÓN's offer will contain the description of the supply, the execution and delivery period, the price and other specific conditions of each supply. The CLIENT must, within a maximum period of one month (unless otherwise indicated in the offer), issue an order, which will be understood to be in accordance with the offer, or accept the offer in writing. After this period the offer is deemed to have expired. The issuance of an order based on an offer from BELLEZÓN or the written acceptance thereof implies the CLIENT's acceptance of these GCS, which will prevail over any other General Purchase Conditions, if any. Modifications and/or variations in the scope of an accepted order must be notified in writing to BELLEZÓN, and for them to be valid they must be expressly accepted by BELLEZÓN.


3. Products or services

Certain products or services may be available exclusively on the WEB. These products or services may be limited in quantity and are subject to return or exchange only in accordance with this Return Policy. BELLEZÓN has made every effort to more accurately display the colors and images of the products that appear on the WEB, but it cannot be guaranteed that the CLIENT's screen will show the color in accordance with reality.

BELLEZÓN reserves the right, without obligation, to limit sales of its products or services to any person, geographic area or jurisdiction. You can exercise this right in each individual case. It reserves the right to limit the quantities of any product or service it offers. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of the product. The right is reserved to stop offering any product at any time. There is no guarantee that the quality of any product, service, information or other material obtained or purchased by the CLIENT will meet your expectations, nor that any errors in the service will be corrected.

Each sale of a BELLEZÓN product implies without reservation the understanding and consent by the CLIENT of all the information present in the “Use and care” section of the WEB.


4. Prices and payment method

The price of the supply is net (except for the products sold through the WEB), it only includes the concepts indicated in the offer and/or acceptance of the order, and in no case the taxes, charges, or fees of any type that levy the supply. . There is no possibility of deductions such as unagreed withholdings or discounts. The price is valid only for the quantities offered, for the specified payment conditions and for orders received within the validity period of the offer. The prices of products on the WEB may change without prior notice. BELLEZÓN reserves the right to modify or terminate the service (or any of its parts or content) without prior notice at any time. BELLEZÓN will not be responsible to the CLIENT or a third party for any modification, price change, interruption or termination of the service. Transportation is not included in the sale price.

Payment will be made in the currency and terms agreed in the offer or order for each supply within 30 days of the invoice date. Non-compliance by the CLIENT with any payment obligation, as well as its insolvency or non-payment to BELLEZÓN of any debts, entitles BELLEZÓN to suspend or declare the contract terminated and declare the entire debt due early, demanding its immediate payment (including the one that has not reached its maturity), charging for the work performed, expenses incurred and damages suffered, leaving in its favor the amounts received without the CLIENT's right to compensation, and with termination of the guarantee. If an advance payment has been agreed, the contract will not come into force, nor will BELLEZÓN be required to comply with it, until BELLEZÓN has received said advance payment.


5. Delivery time

It is the one specified in the offer and/or acceptance of the order, as long as the CLIENT complies on time with its obligation to provide information, documents and approvals, in accordance with the planning established for each case. If, due to the CLIENT's requirement, modifications or improvements to the supply must be made, BELLEZÓN will establish a new contractual delivery period that will be made known to the CLIENT. In no case will a delay in delivery caused by force majeure or unforeseen events (e.g. overdemand for a supply or product implying an overload of the production system) be considered as such and will not give rise to penalties. Delay in payments by the CLIENT will mean a corresponding increase in the delivery time.


6. Force majeure

The impossibility or delay of BELLEZÓN in the execution of the object of the Contract resulting from force majeure situations, including, without limitation, war, terrorist attacks, pandemics, natural disasters, fires, floods, shortages of labor, energy or raw materials, labor conflicts such as strikes or lockouts, failures in means of transportation or third-party supplies, administrative provisions, government orders, or any other cause that is beyond the control of BELLEZÓN and that may be considered a case of force. greater according to article 1,105 of the Spanish Civil Code, will exempt BELLEZÓN from its obligation to comply as long as it persists, and will imply a correlative extension of the delivery period. If the cause of force majeure lasts more than three (3) months, BELLEZÓN may terminate the CONTRACT without the obligation to compensate.


7. Cancellation of orders

If for any reason the CLIENT decides to cancel his order in whole or in part, BELLEZÓN reserves the relevant legal actions, leaving in his favor, as damages, the part of the supply made, the materials he had received and the amounts paid to account of the total price of the CONTRACT, retaining the right to claim compensation for other damages and losses suffered. The minimum charges that must be paid by the CLIENT in case of order cancellation may be determined in the offer. In the event of cancellation of an order that has already entered the design phase, the CLIENT will pay a minimum of twenty percent (20%) of the total supply price.

BELLEZÓN reserves the right to cancel any order placed by the CLIENT, without obligation to provide justification. You may, at your sole discretion, limit or cancel quantities purchased by an individual, household, or order. These restrictions may include orders placed by or under the same CLIENT account, the same credit card, and/or orders that use the same payment information and/or shipping address. In the event that BELLEZÓN modifies or cancels an order, it will attempt to notify the CLIENT by email and/or shipping address/phone number provided at the time of placing the order. The CLIENT expresses his/her agreement to provide current, complete and accurate data about his/her purchase and account for all purchases made on the WEB. The CLIENT agrees to update his account details and other information, including his email and credit card numbers and expiration dates, so that BELLEZÓN can complete his transactions and contact him when necessary, regarding this Policy of Return.


8. Quality of supply

The supply will comply with what is indicated in each CONTRACT regarding its quality and conditions. The CLIENT must receive said supply in writing if he is present at the inspection and it is satisfactory. If this right is waived, the supply will be deemed to have been definitively received. The expenses incurred by the CLIENT's visits and receptions will be at his/her own expense. It will be understood in any case that the supply has been received by the CLIENT once 3 days have passed since delivery without any claim for defects and/or shortages having been made or if the CLIENT begins to use it.


9. Warranty, returns and refund (if applicable)

BELLEZÓN guarantees the supply or product against any defect attributable directly and exclusively to defects in design, manufacturing, or materials, so in the event that a defect or malfunction with said origin is detected within the warranty period, BELLEZÓN undertakes to correct it. Under this warranty, BELLEZÓN undertakes to repair or replace, at its option, and at the place it determines, the defective parts. The CLIENT must immediately notify BELLEZÓN of any defect as soon as it becomes apparent, exhaustively describing its nature and allowing BELLEZÓN to inspect and correct said defect, making the supply or product available to it. Any costs of transportation of the supply or product, customs, taxes, etc., are the responsibility of the CLIENT. The warranty covers exclusively the repair of defects and/or replacement of defective elements. The warranty will not be applicable in case of normal wear of the equipment, whether ordinary wear due to operation or external causes, or extraordinary wear due to overload, misuse or external causes such as excessive humidity, dust, corrosive agents, etc. Nor does it cover defects caused by accidents, force majeure, or due to poor handling or carelessness, or defects that originate from inadequate transportation, storage, use or conservation, and in general those that have been generated by causes not attributable or outside the control. BELLEZÓN control. The CLIENT is not authorized to repair by itself or by third parties, nor to unilaterally send the supply or product for correction or replacement. The warranty expires if the CLIENT or third parties carry out interventions, modifications or repairs without the prior written consent of BELLEZÓN, or if they do not immediately take appropriate measures to prevent aggravation of the damage. The guarantee in no case covers damages or losses, direct or indirect, to a person or thing, replacing any other conditions or guarantees, express, implicit or legal that have not been expressly recognized by BELLEZÓN. The guarantee excludes in any case the obligation of BELLEZÓN to respond for hidden defects beyond the indicated period. The repair or replacement of a defective element of the supply or product does not change the start date of the warranty period for the entire supply or product.

To return the supply or product, the CLIENT must send it by mail to: BELLEZÓN, S.L. – Calle Iturrama 1, 31007 – Pamplona (NAVARRA). If you receive a refund, the cost of return shipping will be deducted from the refund. BELLEZÓN's return policy lasts 7 days. If 7 days have passed since purchase, unfortunately BELLEZÓN cannot offer a refund or exchange. In order to make a return, the supply or product must be unused and in the same conditions in which the CLIENT received it. It must also be in the original packaging. Additional non-returnable items: gift cards. To make a return, a receipt or proof of purchase is required. Any supply or product that is not in its original condition, with damage or with missing parts for reasons that are not due to an error by BELLEZÓN, will not be able to benefit from BELLEZÓN's return policy.

Only defective or damaged items are exchanged. If the CLIENT needs to exchange it for the same item, they must send an email to and send their item to: BELLEZÓN, S.L. – Calle Iturrama 1, 31007 – Pamplona (NAVARRA). If the item was marked as a gift when purchased and shipped directly, CLIENT will receive a credit for the value of their return. Once your returned item is received, a gift card will be mailed to you. If the item was not marked as a gift when purchased, or if the order shipped it to the CLIENT's house to give to the CLIENT later, a refund will be sent to the CLIENT and the CLIENT will be aware of the return.

Once the return is received and inspected, an email will be sent to CLIENT notifying them that their returned item has been received. BELLEZÓN will also notify the CLIENT of the approval or or the rejection of the refund. If approved, the refund will be processed and a credit will automatically be applied to CLIENT's original credit card or payment method within a few days. If the CLIENT has not yet received a refund, first of all check his bank account again. Then have them contact their credit card company, then their bank. There is little processing time before a refund is issued. If everything has been done and the refund has not yet been received, contact Only full priced items can be refunded, unfortunately sale items cannot be refunded. BELLEZÓN cannot guarantee that it will receive the CLIENT's return.


10. Limitation of liability

In no event will BELLEZÓN be liable for injuries, losses, complaints, or any damages whether direct, indirect, circumstantial, punitive, special or consequential of any kind, including, but not limited to, loss of profits, loss of income, loss of savings , loss of data, replacement costs or similar damages, whether based on contract, tort (including negligence), strict liability or otherwise, arising from the use of any of the services or products purchased through the WEB, or from any other claim related in any way to the use of the service or product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) published, transmitted or made available through the service and the WEB, even if they are informed of its possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, BELLEZÓN's liability shall be limited to the maximum extent permitted by law.


11. Reservation of domain

BELLEZÓN retains ownership of the goods supplied until the CLIENT has definitively and fully paid the price of the supply and has complied with all obligations arising from the commercial relationship. The CLIENT is obliged to carefully guard the goods supplied until ownership has been acquired, assuming the risk of loss or damage to them from the moment of delivery. In the event that the goods supplied are transformed or integrated with other goods by the CLIENT, BELLEZÓN will acquire co-ownership of the new manufactured good, and the CLIENT cannot dispose of them in its favor or deliver them to third parties without express prior written authorization from BELLEZÓN. The packaging materials used are the property and responsibility of the CLIENT, who must give them the appropriate environmental treatment, and their return is not permitted.


12. Industrial property

Any technology, design, invention, work, drawing, document, process, know-how, manual, method, solution, idea, improvement, modification, contribution, and in general, any associated information or documentation developed or provided by BELLEZÓN on the occasion of the offer, the execution of the CONTRACT or incorporated in the design or operation of the supply that involves industrial or intellectual property, will at all times be the exclusive property of BELLEZÓN, and the CLIENT may not dispose of it in its favor or in that of third parties without the prior written consent of BELLEZÓN for purposes other than compliance with the CONTRACT and the operation of the supply.


13. Use of the BELLEZÓN brand

We are owners of the commercial identifier "BELLEZÓN". The word "BELLEZÓN" and the designation "BELLEZÓN" are registered trademarks of BELLEZÓN. The trademarks of the BELLEZÓN Products are generally registered trademarks of BELLEZÓN. The CLIENT will not be permitted to use the brand "BELLEZÓN" or the designation "BELLEZÓN" for purposes other than the commercial identification of the original BELLEZÓN products that were delivered to him, nor to present them himself as a brand.

For the CLIENT, any other use will be prohibited, especially the use of "Bellezón" or "BELLEZÓN" as an integral part of their company for the identification of their business, for the registration of a domain, as an Internet address or part of an address. of the Internet, the use of identification for its own products or third-party products, its presentation or packaging or the use of an identical or similar sign.

We will not tolerate the violation of Trademark and Definition Rights and we will reserve the right to immediately suspend commercial relations with the CLIENT. Furthermore, in such cases we will take necessary legal action and take measures to pursue violations of rights or enable judicial prosecution. In such cases, in accordance with legal provisions, we will be authorized to claim compensation from the CLIENT, which may also include procedural costs. In the event of criminally relevant actions by the CLIENT, we will file a criminal complaint.


14. Applicable law and dispute resolution

The CONTRACT and its execution are governed by Spanish laws. The 1980 Vienna Convention on the International Sale of Goods will not apply. For the resolution of any controversy related to the interpretation and execution of the CONTRACT that cannot be resolved amicably, the Courts and Tribunals of Pamplona (Navarra) will be competent, with the parties expressly waiving their own jurisdiction, although BELLEZÓN reserves the right to file a lawsuit against the CLIENT in its place of jurisdiction.

In the event that any provision of these GCS is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these GCS, as determination shall not affect the validity and enforceability of any other remaining provisions.